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Easily create professional help systems and knowledge
bases
 Adobe®
RoboHelp® 9 software is an easy-to-use solution for technical
communicators to author, collaborate, personalise, and optimize content
for help systems, policies and procedures, and professional
knowledgebases for multichannel, multidevice publishing. Save time with
collaborative reviews, reusable assets, and dynamic user-centric
content. Boost participation with user-generated content and moderated
or stored commenting.
Next-generation collaboration and review workflows
Collaborate with authors, subject matter experts (SMEs), and end-users
using Adobe RoboHelp advanced PDF shared reviews, live linking of shared
resources, moderation-enabled commenting workflows in Adobe AIR Help,
topic-rating and other multi-author environment capabilities.
Dynamic user-centric content
Improve the end-user
experience by enabling personalized filtering of content. Author content
once and deliver personalized and accurate content that is dynamically
filtered based on users’ role, department, geography, products,
operating system, or any other parameter specified by the author.
Shared reusable resources
Save time and boost
productivity by reusing assets across authors and projects. Maintain
consistency and conform to organizational and industry standards using
linked resources that can be updated simultaneously.
Community-generated content
Enrich the quality of your
content by adding Web 2.0 interactivity with enhanced Adobe AIR Help
features that empower users to add comments and feedback, and generate
relevant content independently.
External
web/Community-generated content support
Create rich,
interactive help content by providing access to external web content
(Google search, blogs, wikis, forums etc.) alongside the authoritative
documentation —just specify or preselect search metadata while
authoring.
Adobe AIR Help skin editor
Achieve
a more professional look by changing colors, styles, icons, and fonts to
match company branding and other specifications with the brand new Adobe
AIR Help Skin Editor.
Browser, platform, and device
support
Stay up to date with support for the latest
browsers, platforms, and devices (eBook readers, mobile devices, tablet
PCs, and more), and import from or output to Microsoft Word 2010
documents.
Top features in RoboHelp 9
- Fully integrated authoring tools
- Flexible, easy-to-use authoring environment
- Engaging user experiences
- Powerful, scalable single sourcing
- Rich media support
- PDF and print output
- Adobe AIR output
- Multiple language support
- XHTML standards support
Windows
- Intel® Pentium® 4
- Microsoft® Windows® XP with Service Pack 3, Windows Vista® with Service Pack 2
or Windows 7 (32 and 64 bit)
- 512MB of RAM (1GB recommended)
- 1.2GB of
available hard-disk space for installation; additional free space required
during installation (cannot install on flash-based storage devices)
- DVD-ROM
drive
- 1024x768 display (1280x800 recommended) with 16-bit video card
- In
Adobe RoboHelp 9, users will be required to activate the product one time via
the Internet within 30 days of serialization. This is required for retail,
education, and volume licensing customers worldwide. Once the product is
purchased and installed, online product activation is mandatory within 30 days
from installation. Activation is by internet only. Without activation, the
product will be usable for up to, but not beyond, 30 days.
Enhance, manage, and track your online help systems and
knowledge bases
Adobe® RoboHelp® Server 9 software extends the managing and tracking
capabilities of Adobe RoboHelp 9 software. Automatically build multiple
sections of a project, and then publish as a unified online information
system. Manage user rights and security, and take advantage of
simplified deployment and content configuration. Track and analyze data
navigation patterns and repeated search requests to optimize help
content and enable powerful searches based on a wide range of variables.
Top features in RoboHelp Server 9
- Multiple website support
Host different help systems by creating multiple
contexts in Apache Tomcat, and configuring different instances of RoboHelp
Server (with a single installation) to run on each of these contexts (running on
the same IP address and port number, but different context names). This feature
is available for all supported operating systems.
- Enhanced indexing support
for Search
Search for topics and baggage files included in a project, and
automatically generate an updated index during scheduled scans. The enhanced
Adobe® RoboHelp® Server 9 search engine provides exceptional performance for
Chinese, Japanese, and Korean languages.
- Automatic project merging
Simultaneously work on multiple sections of a project, and then automatically
merge them together at runtime. Build a project from different parts, and then
publish it as a unified online information system. Choose the order you want
projects to appear in the index or use the default order.
- SQL Server,
Microsoft® Windows Vista®, and IPv6 support
Take advantage of support for SQL
Server 2005 Express Edition, Microsoft Windows Vista, and IPv6 addresses.
- Simplified deployment and configuration
Easily configure RoboHelp Server 9 to
authenticate administrators and users using Web Administrator and configuration
files. Web administrators can open and delete projects; manage users, areas, and
projects; view reports; schedule databases; and search.
- User authentication
Segregate help content into protected and public areas, and assign rights to
individual users or groups, including view only, publish, or report. Merge
projects with similar content into one area, even if they are in multiple
languages.
- Tracking and reporting
Optimize your content with data
tracking—locate areas where users make repeated requests for information, find
out which searches are repeated and how users navigate content, and gather
operating system and browser data. Based on the tracking and reporting data, you
can customize your content to meet user requirements, find information gaps, and
improve heading titles.
- Synchronized publishing
Work on your own
schedule—develop and publish content with automatic project merging. Multiple
authors can work on different parts of a project simultaneously, and then
publish to the same server to have users view it as a unified online information
system.
- Adobe® FlashHelp® Pro and WebHelp Pro support
Easily publish
server-based Adobe® FlashHelp® and WebHelp Projects. Enable your audience to
provide feedback (comments) via web using AIR Help.
- Microsoft .NET
Framework support
Develop online help systems for the Microsoft .NET
Framework.
- IIS and Apache support
Take advantage of support for IIS and
Apache—host different help systems by creating multiple contexts and configuring
different instances of Adobe® RoboHelp® Server. Available on Oracle Database 9i,
10g, and 11g; Microsoft SQL Server 2005 Express Edition; Microsoft SQL Server
2005 and 2008; and Microsoft Access 2003, 2007 and 2010 (built-in).
- REST web services
Search content and return results for context-sensitive
help with Representational State Transfer (REST) services. Host different help
systems by creating multiple contexts in Apache Tomcat and configuring different
instances of Adobe® RoboHelp® Server (with single installation) to run on each
of these contexts.
- Database connectivity
Take advantage of support for the
following databases: Oracle 9i, 10g, and 11g; Microsoft SQL Server 2005 Express
Edition; and Microsoft SQL Server 2005 and 2008.
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